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Steve MOTE Pool Technician

1227 Bunker Hill Drive
Roseville, CA
95661
Get Directions

(916) 786-5144
 
We can assist you with estimates, installation, maintenance, repairs and sales.

Reviews

5 out of 5 stars
By Linda D. from Granite Bay, CA, CA
Posted Jan 27, 2011
 

We have used Steve Mote for over nine years. The previous owners of our home recommended we go with them as they too had been using them. Their service personnel is very reliable, does a wonderful job of balancing the chemicals and keeping the pool clean and sparkling. We get compliments on the condition of our water all the time and how inviting it looks. It sure is nice to have a pool that we can swim in any time and never have to worry ourselves with the care.
 
1 out of 5 stars
By K W from Roseville, CA
Posted Jul 30, 2010
 

This is the worst service ever!

Steve Mote is lazy and does not care about taking care of his customers.

We've had a couple of problems. The first was when our regularly scheduled day was Wednesday, and then he just decided to come on Thursday a few times. For some people not a big problem, but when you have a dog and kids you want to know when the guy is going to be here. On top of that he didn't even tell us that he wanted to do different days, then he stated that he doesn't even service oru area!! What??!
The next problem was when the pool began turning green, it stayed green; for a couple of weeks, getting greener and greener. When it looked like a lake, I was completely frustrated; we were getting ready to have a party. He serviced the pool, then left without turning it on, without any communication about how long it should run or anything. In fact had he turned it on, he would have seen the filter cover leaking! He had to come back to put it back on correctly. You think at this point he would have wanted to check back with us about the "lake", but no... He felt perfectly fine that the pool ran for more than 48 hrs and was still a "lake"!! He would not come back to see if he could do anything further before our party!! Who runs a business that way? Shouldn't you care about your customers??? Shouldn't you want to provide the best service ever to your customers??! No, not Steve Mote. He is a lazy old guy!!

Find yourself a good pool company to service your pool. Not this old guy who wants to do the least possible.
 

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