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Pool Guard of Long Island

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1 out of 5 stars
By anyonymous from long island , NY
Posted Jun 14, 2016

we spoke to the owner who is the most unprofessional , rude, cocky person we have ever met! he first went on for 20 mins about how he is the greatest person in the world and how amazing his work is- and no one is better than him, all we wanted was for him to come give us an estimate and he said 'YOUR ONE OF THOSE PEOPLE" TIME IS MONEY AND I DONT COME GIVE ESTIMATES" WHO SAYS THAT!!! HOW IS THAT PROFESSIONAL , THATS A GREAT WAY TO LOSE OUR BUSINESS! so we said then how do you know what to charge us , he goes how big is the pool, its going to be 3k ill show up do the work that day and if adjustments need to be made I will adjust It then, so we said we don't feel comfortable handing over 3k without you being here and looking at our pool esp because we have a pond and we are not sure how its going to fit in the fence, he literally went on and on and my husband had to say can you please let me talk,to which he said, DID YOU SAY TO LET YOU TALK! and he goes yes I cant get a word in. you cant even make this up- my husband goes I would really feel better if you came here and looked at the pool and the situation and he the owner then HUNG UP ON MY HUSBAND, HE SAID I DONT DO THAT, CLICK!!!!!!!!!! I WILL NEVER EVER RECOMMEND THIS COMPANY OR GIVE THEM MY MONEY, NEVER IN MY LIFE HAS SOMEONE TALKED TO US LIKE THAT! YOUR PROVIDING A SERVICE AND WE ARE THE CUSTOMER, HANG UP ON US??? THIS GUY IS A TOTAL IDIOT!

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